Thursday, January 25, 2007

Minotaur Riddles

So I've had enough of the telemarketers. You've all heard my speech about how is it legal for them do use my stuff to do their business... can I borrow some strangers car to deliver pizza in? no. why can they use my phone which I pay for to do their business? But we'll skip past the greatest crime of all time for now....

I researched getting a 900 number. I wouldn't mind the telemarketers calling me then, but that's $1k/yr.

So I decided there's no purpose in me having a home phone if the only people that use it are telemarketers. I have a cell phone. BUT! can I cancel my home phone if I also have DSL with Verizon? I called and asked and apparently, in my area, yes I can have DSL w/out phone service. Cool! I thought.

So I called Verizon back and told the representative I want to cancel my home phone and just have DSL (which is called 'dry loop DSL') for $34.99/mo.

"May I ask why you wish to cancel your home phone?" the representative asked. "Is the connection not good, have you had problems with your line?"

"No, the connection is fine. I'm tired of the telemarketers calling me all the time and I've signed up on all the no-call lists, and it doesn't stop. People that know me call me on my cell phone."

"I can offer you a cheaper rate for your home phone of $10/mo off your current price and $10 off your DSL with a 12 month contract?"

"And how does that solve the not wanting telemarketers to call me?"

She ignored that with silence.

I ask, "Does that make everything cheaper than just having DSL?"

"No."

Silence from me this time. I might even call it 'incredulous silence', because I like to use big words sometimes.

"Are you sure you want to cancel your home phone? You won't be able to use it at all to make calls."

(Oh noes! You mean not having a phone line means the phone won't work?)

I reply, "I'll review your offer, will you send me the details in writing?"

"Oh we don't have this in writing but I can go over it again with you."

"I don't feel comfortable signing up for a one year contract with someone who's just told me about it on the phone. You can't email me this offer?"

"We have no way of doing that."

(If you're not going to go to the trouble of writing something down in an email, do you expect me to go to the trouble of giving you a sale?)

So I give up and say "I'll call again tomorrow, thanks."

I'd made up my mind, but I wanted to move away from the phone in case she was contagious.

1 comment:

Grammy G said...

I love it. That is so typical. I'm sure they must pass an IQ test to get hired.

I must make sure I have your cell phone number.

Love,
G